AI phone support for businesses
Free your people from routine calls.
Navero AI handles predefined routine calls 24/7. Difficult and unclear situations are passed to a human.
We start by showing you an estimate of how many customer service hours — and euros — your company could free up each month.
Start with one clear use case. Test before deployment. There's no need to automate everything at once.
- Repetitive customer call
- Navero AI
- Handled
- Complex call
- Navero AI recognises the limit
- Handover to a human
What would you do with hundreds of freed working hours?
Once repetitive questions stop consuming your team's time, you decide what that capacity is used for.
Leaner staffing
The same call volume can be handled with less manual work.
Avoid new hires
Growing call volumes no longer automatically mean more service agents.
More time for sales
Freed hours can be shifted to sales and commercial account management.
Better service where it matters
Your people focus on the customers who genuinely need a human.
How it works
Start small. Prove it works first.
- 1
Size the potential
Call volume, average length and the most common reasons for calling are enough for a first estimate.
- 2
Pick one routine call type
For example rescheduling, order status, delivery questions or another clearly bounded task.
- 3
Test before real customers
The agent is tested with a range of test calls, exceptions and ambiguous questions before it goes live.
- 4
Measure the real outcome
You see how many calls the AI resolved, how many hours were freed and how often a call was handed to a human.
Safety
The AI doesn't need to know everything. It needs to know when to hand the call to a human.
Navero AI is never left to improvise your entire customer service. We define exactly which matters the agent is allowed to handle and which approved information its answers are based on.
If a conversation becomes unclear, exceptional or moves outside the defined task, the customer is transferred to a person.
A bounded task
The AI only handles what it has been defined to handle.
Approved knowledge
Answers are based on your own knowledge base and rules.
A human when needed
Unclear and difficult situations are handed over to a person.
The phone can be answered even when nobody is at work.
Defined routine calls can be handled in the evenings, at weekends and during peak hours, so customers get an answer without waiting for the next business morning.
If a case needs a person, the call is routed onwards as agreed, or the customer's details are taken and the matter is handled during opening hours. We only automate what has been defined and tested together.
Estimate
How much could you free up?
Enter your own numbers to see an indicative estimate of the working time you could recover.
Hours freed / month
40 h
Equivalent headcount
0.3 FTE
Value of freed capacity / month
1,200 €
Value / year
14,400 €
Estimated euro value of freed capacity — before the cost of the AI solution.
These figures are an estimate, not a promise of savings. The calculation uses the numbers you enter and assumes roughly 140 productive working hours per month. Real results depend on your call types and on what you choose to do with the freed capacity.
I'd like a detailed estimatePilot
Don't take the numbers on trust. Test them.
If the potential looks worthwhile, we start with one repetitive use case the AI can handle safely. Before it speaks with real customers, we test it thoroughly. We then measure the results in live use, and you decide based on the data whether it makes sense to expand.
Ask about a pilotNavero AI
Navero AI builds practical AI automation for Finnish companies. The goal isn't to add more systems for the sake of it, but to free people's time from work that technology can handle.
Let's first find out whether this even makes sense for you.
Send us your call volume, average call length and the most common reasons customers call. We'll use those to build a first estimate of the hours and euros you could free up.
Request an estimate